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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cody Daniels

April 22, 2026

5  out of  5
rating by Cody Daniels
"Friendly and efficient help in assisting with my needs. Not a moment wasted while having all the bases covered and leaving more than happy with the results."
We responded:
"Hi Cody, thank you for the wonderful review! We strive to be efficient with a smile, we are so glad this was your experience. We really appreciate your business and look forward to helping you again whenever you need us. Sincerely ~ Zach and the Team @ Zach Clark State Farm "
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Will Powers

April 15, 2026

5  out of  5
rating by Will Powers
"Zach's team is dedicated to our community. They are the epitome of a good neighbor always there when you need them."
We responded:
"Thank you for the kind words, Will. We’re grateful to be part of this community. We’re always here to help—thank you for your trust and support. Sincerely ~ Zach and the Team @ Zach Clark State Farm "
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Phoenix of Death Reaper of Death

April 15, 2026

5  out of  5
rating by Phoenix of Death Reaper of Death
"Heather provided top notch customer service from start to finish. She was friendly, knowledgeable and responsive. She listened to my concerns and provided solutions exceeding my expectations."
We responded:
"Thank you for your top-notch review for Heather! We’re so glad she delivered top-notch customer service from start to finish—friendly, knowledgeable, and responsive. Listening carefully and providing solutions that exceed expectations is exactly what we strive for. Reach out if we can help in anyway. Sincerely, Zach and the Team @ Zach Clark State Farm"
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wyatt bastian

April 9, 2026

5  out of  5
rating by wyatt bastian
"Great service, very polite and helped make it a quick process."
We responded:
"Thanks for the kind review, Wyatt! We’re glad you had a quick, smooth experience and that John Paul could help. We appreciate the opportunity to work with you. Reach out if we can help in any way. All the best, Zach and the Team @ Zach Clark State Farm"
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Curtis Burbank

April 7, 2026

5  out of  5
rating by Curtis Burbank
"Yo! John Paul stand tall amongst all yall"
We responded:
"Hi Curtis, thanks for this great shout out for John Paul! Thank you for the opportunity to work with you. Let us know if we can ever help you in any way. All the best, Zach & the Team @ Zach Clark State Farm"
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Maggie

March 31, 2026

5  out of  5
rating by Maggie
"She helped me with all my insurance needs. So friendly, knowledgeable and helpful! Three thumbs up!"
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Wesly Murphy

March 25, 2026

5  out of  5
rating by Wesly Murphy
"I have always from day one had aexcellent experience with pleasant people who really care about how well they can provide you with quality insurance with an affordable price for your insurance needs the coverage they provide is excellent in every way."
We responded:
"Hi Wesly, thank you so much for your kind review. We’re truly grateful you’ve had an excellent experience with us from day one. Our team works hard to provide caring service and affordable options, so it means a lot to hear that we’re meeting your insurance needs. We appreciate your trust and look forward to continuing to serve you. Sincerely ~ Zach and the Team @ Zach Clark State Farm "
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Hamsa Stainton

March 25, 2026

5  out of  5
rating by Hamsa Stainton
"It's great working with Heather! Helpful, friendly, efficient service."
We responded:
"Hi Hamsa! Thank you for the great review! We’re so glad to hear you’ve enjoyed working with Heather and that she’s been helpful, friendly, and efficient. We appreciate your business and look forward to continuing to serve you. Sincerely ~ Zach and the Team @ Zach Clark State Farm "
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Satya Celeste

March 24, 2026

5  out of  5
rating by Satya Celeste
"I've always felt supported by the Zach Clark team, and Heather has been immensely helpful in recent months as I've been navigating complex insurance situations (aftermath of getting rear-ended, buying and insuring a used car, updating records with the DMV, bundling/switching home owners insurance) It means so much to me that I can call an actual human being who is knowledgable, follows through, and genuinely has my best interest in mind. Thank you, Heather and company!"
We responded:
"Thank you so much for taking the time to share this, Satya. We’re really glad you’ve felt supported by our team, and we’ll be sure to pass your kind words along to Heather. Navigating the aftermath of an accident, a vehicle purchase, DMV updates, and insurance changes all at once can be a lot—so it means a great deal to hear that Heather’s follow-through and guidance helped make things easier. We truly appreciate your trust and are always here whenever you need us. Thank you for the opportunity to serve you. ~ Zach and the Team @ Zach Clark State Farm "
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David Brown

March 23, 2026

5  out of  5
rating by David Brown
"Heather was wonderful with help setting up to get our windshield taken care of. She did everything, Heather was amazing"
We responded:
"Hi David. Thank you for the great review! We’re so glad Heather was able to make the windshield claim process easy and take care of everything for you. We’ll be sure to share your kind words with her—please don’t hesitate to reach out if you need anything else. Thank you for your business. Sincerely, Zach & the Team @ Zach Clark State Farm "
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Gregory Vasse

March 19, 2026

5  out of  5
rating by Gregory Vasse
"The Zach Clark Agency has managed to place great people into their customer care services. Both Heather Powers and previously John Paul have been helpful beyond expectations. The agency clearly works for their customers' benefit."
We responded:
"Thank you for taking the time to share this. We’re glad to hear Heather and John Paul have provided support beyond your expectations and made your experience a positive one. Our team works hard to advocate for our customers’ best interests, and your feedback means a lot. We appreciate your trust in our Team. Sincerely, Zach and the Team @ Zach Clark State Farm "
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sabrina shaub

March 17, 2026

5  out of  5
rating by sabrina shaub
"I've been with these guys for almost 20 years, they are so easy to work with, are caring and understanding and will do whatever they are able to to get whatever you need done and as efficiently as possible. The kind of place where you know them and they know you by name. No robots, real people, really getting the job done. 👍👍 Whenever I call them, they have always got me covered."
We responded:
"Thank you, Sabrina, so much for your continued trust over the past 20 years. We truly appreciate your kind words about our team and the personal service we strive to provide. It means a lot to hear that you feel known, supported, and taken care of every time you call. We’re grateful to have you as part of our family and look forward to being here for you for many years to come. ~ Zach and the Team @ Zach Clark State Farm "
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Alan Mancil

March 2, 2026

5  out of  5
rating by Alan Mancil
"Heather assisted me with a claim, she was knowledgeable and professional. She arranged an appointment for my repairs all in one phone conversation. Excellent customer service, exactly what one should expect. Great job Heather!"
We responded:
"Hi Alan. Thank you so much for your kind words, we appreciate you taking the time to share your experience! We're thrilled to hear that Heather provided you with knowledgeable and professional service assisting you with your claim. We’ll be sure to pass along your praise to her. If you need any further assistance, we're always here to help! Thank you for the opportunity to serve you. ~ Zach and the Team @ Zach Clark State Farm "
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Ralph Harrison

February 23, 2026

5  out of  5
rating by Ralph Harrison
"Heather at Zack Clarks office is an angel, very professional and friendly. I actually enjoy paying my bill!"
We responded:
"Thank you so much for your kind words, Ralph! We're thrilled to hear that Heather made your experience so positive. We’re lucky to have her on our team. Thank you for the opportunity to serve you! ~ Zach and the Team @ Zach Clark State Farm "
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Albebson Lim

February 17, 2026

5  out of  5
rating by Albebson Lim
"This has been the nicest Insurance agency I have ever talked to. Everything was dealt fast. Heather was so nice and very easy to deal with."
We responded:
"Thank you so much for the kind words, Albebson! We’re thrilled to hear you had such a positive experience and that Heather could make the process quick and easy for you. We are honored to serve you and appreciate your business. ~ Zach and the Team @ Zach Clark State Farm "
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Sujata Gibson

February 11, 2026

5  out of  5
rating by Sujata Gibson
"Zach and his team are the best. Most importantly, they have integrity and will help you find the best solution. I get a lot of different insurance policies through them and would highly recommend."
We responded:
"Thank you so much for the kind words, Sujata! We truly appreciate your continued trust in us to handle your insurance. Our team takes great pride in operating with integrity and ensuring our neighbors in Ithaca find the exact coverage they need—nothing more, nothing less. We're grateful to have you as part of our Zach Clark State Farm family! ~ Zach and the Team "
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Kelie Stansfield

February 5, 2026

5  out of  5
rating by Kelie Stansfield
"Heather was very helpful in my time of need! Thank you Heather!"
We responded:
"Thank you, Kelie, so much for sharing these kind words! We’re glad to hear that Heather was able to assist you during your time of need. We appreciate your feedback and are here to help whenever you need us! Thank you for your business. ~ Zach and the Team @ Zach Clark State Farm "
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Cody A

February 5, 2026

5  out of  5
rating by Cody A
"Dan saved my day I had no coverage anymore and Dan made getting a quote painless and very easy. Thank you state farm"
We responded:
"Thank you, Cody, for sharing your experience! We're so glad Dan was able to help you with your auto insurance quickly and make getting coverage easy and stress-free. Your kind words mean a lot to us, and we’re always here whenever you need assistance. Thanks for choosing Zach Clark State Farm! ~ Zach and the Team"
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Shelly Muray

February 3, 2026

5  out of  5
rating by Shelly Muray
"I called and spoke with Heather today about managing three policies that my mom has with State Farm. Heather was friendly, courteous and efficient in reviewing the policies and then cancelling two that are no longer needed. She made the whole process very easy and provided good advice along the way."
We responded:
"Hi Shelly! Thank you so much for sharing your experience working with Heather. We're delighted to hear that she was friendly, courteous, and efficient in assisting you. Making the process easy and providing helpful advice is exactly what we strive for. We appreciate your feedback and are always here to help with any future needs. ~ Zach and the Team @ Zach Clark State Farm "
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Hans Bruno

January 29, 2026

5  out of  5
rating by Hans Bruno
"I had questions concerning a document listing my bank as the lien holder for my new car. I didn't know what the bank needed, so I called the insurance office and spoke to Heather. Turns out Heather had sent a binder of insurance to me along with my cards, and I simply didn't know what it was. Thank you, Heather, for clearing that up for me! Very helpful."
We responded:
"Hi Hans, thank you so much for taking the time to share your experience! We're delighted to hear that Heather was able to assist you and clarify the details regarding your auto insurance documents. Providing clear and helpful support is very important to us, and we’re glad Heather could make the process easy for you. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your kind words, the opportunity to serve you and your trust in our team! ~ Zach and the Team @ Zach Clark State Farm "
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Patricia Ober

January 29, 2026

5  out of  5
rating by Patricia Ober
"We always enjoy touching base with Zach Clark's State Farm office to do a review of our home and vehicle insurance needs. Thanks for the info regarding other possible discounts available. Spoke today with Heather who was very helpful and sent me information that I had requested. Well done, thanks!"
We responded:
"Hi Patricia. It is our honor to be able to serve your home and auto insurance needs. Thank you for the opportunity to work with you. Please let us know if we can help in any way. Sincerely ~ Zach and the Team @ Zach Clark State Farm "
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Rachel Marra

January 23, 2026

5  out of  5
rating by Rachel Marra
"Dan got me set up with everything I needed quickly and easily. He helped me lower my insurance costs and explained in detail how everything worked. Overall I had a great experience here"
We responded:
"Thank you, Rachel, so much for your kind words! We're thrilled to hear that Dan was able to assist you quickly and clearly, helping to lower your insurance costs while ensuring you understood everything. Your positive experience means a lot to us, and we look forward to serving you for year to come. Thank you for your business. ~ Zach and the Team @ Zach Clark State Farm "
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Qualyn Williams

January 20, 2026

5  out of  5
rating by Qualyn Williams
"I had an excellent experience working with Dan. He is responsive, knowledgeable, and genuinely takes the time to ensure you understand your coverage options, rather than rushing you through decisions. He’s proactive, detail-oriented, and clearly looks out for his clients’ best interests. What I appreciate most is that Dan is extremely personable, yet straightforward. No pressure, no upselling, just clear explanations and practical guidance. We've been with State Farm for years and have had coverage in multiple states. It took getting to the region to really see how a local agent, like Dan, can be so helpful in developing the right insurance portfolio for yourself. Highly recommend."
We responded:
"Hi Qualyn! Thank you so much for your thoughtful and detailed review! We're overjoyed to hear that Dan provided you with such a positive and personalized experience. It's great to know that his knowledge, responsiveness, and genuine care helped you feel confident and well-informed about your coverage options. We truly believe that having a local agent who takes the time to understand your unique needs makes all the difference. Your recommendation means a lot to us, and we look forward to continuing to serve you for many years to come! Sincerely ~ Zach & the Team @ Zach Clark State Farm "
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Chris Glaubitz

January 12, 2026

5  out of  5
rating by Chris Glaubitz
"Mark Westwig was very thorough and clear in explaining coverage details for home and auto insurance. He helped model different options, which was particularly helpful in making an informed decision about coverage types and amounts. Thanks Mark!"
We responded:
"Thank you, Chris, for sharing your positive experience! We're delighted to hear that Mark provided thorough and clear explanations of your home and auto insurance coverage. It's great to know that his assistance in modeling different options helped you make an informed and confident decision. We appreciate your kind words and will be sure to pass them along to Mark. We are also honored to have the opportunity to serve you, thank you for your business. ~ Zach and the Team @ Zach Clark State Farm"
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Qixiang Gao

December 29, 2025

5  out of  5
rating by Qixiang Gao
"Heather did a fantastic job and was very responsive and friendly. Zach keeps a good relationship with clients and sends post cards in holiday seasons."
We responded:
"Thank you for your kind words, Qixiang! We're thrilled to hear that Heather provided fantastic service and was both responsive and friendly. We appreciate your feedback and the opportunity to serve you! ~ Zach and the Team @ Zach Clark State Farm "